Legal

Referral Website Disclaimer and Limits

The short version: we connect you with independent tradespeople, we do not do the work, and you should verify their credentials yourself.

This is a referral website

The information on hotwatermandurah.com.au is provided for general informational purposes only.

The owners of this website direct all enquiries to third-party professionals. We do not directly provide hot water system installation, hot water repairs, maintenance, plumbing, gas fitting or electrical services. Any work arranged through this website is carried out by an independent contractor, and the agreement for that work is made directly between the contractor and the customer.

Accuracy of information

We take care to keep the content on this website accurate and current at the time of publication, but errors by authors or editors are possible. Neither we as site owners nor the third-party contractors we refer can guarantee the accuracy or completeness of everything published here.

Product ranges, brand availability, regulatory requirements and prices change over time. Any price ranges published, including those on the cost guide, are indicative general information and are not quotes. We are not liable for any fault in, or misinterpretation of, the information provided. Users are encouraged to verify information against reliable sources and to obtain a written quote before agreeing to any work.

We do not verify contractor credentials

We do not inspect or verify the licensing, certification, insurance or competence of contractors. We expect all contractors to provide accurate information about their licences, competence and experience, but we do not audit those claims.

Before engaging any contractor you should request all relevant details from them directly — plumbing contractor licence, gas fitting authorisation, electrical licence, insurance and any other certification the work requires — and confirm those details with the applicable Western Australian licensing authority as well as with the contractor.

Disputes and damages

Any agreement for work to commence that is arranged through this website is made between the contractor and the customer. We will not be involved in disputes or disagreements between contractors and customers. Such disputes should be resolved through consultation between the contractor, the customer and any associated professionals advising on the matter.

We are not responsible for any damages, losses or disagreements arising from the use of this website to connect contractors with customers.

Not professional advice

All information provided on this website, including descriptions of services offered, is not intended as professional advice. Hot water, gas and electrical work is regulated in Western Australia and must be performed by appropriately licensed trades. Please seek professional advice specific to your property before using any service offered or entering into any agreement.

Limitation of liability

In no event shall the operator of this website be liable for any special, direct, indirect, consequential or incidental damages, or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the use of this website or its content.

We reserve the right to add to, delete from or modify the content of this website at any time without prior notice, and we do not warrant that the website is free of viruses or other harmful components.

Nothing in this disclaimer excludes, restricts or modifies any guarantee, right or remedy available to you under the Australian Consumer Law that cannot lawfully be excluded.

See also our terms and conditions and our privacy policy. For general enquiries call (08) 9516 1934, or return to the home page.

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